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How to enable Location Services: To activate GPS, open your phone's Settings, navigate to Apps, select EasyPark, and enable "Location" under the Permissions menu. You can disable this feature at an...

Who Can Add a License Plate?Anyone can add a license plate to the EasyPark app.The app does not know who owns the car.Many cars are shared for example, between family members, partners, or colleagu...

Missing Monthly Overview (Business Users)If you haven’t received your monthly overview, it may be due to:First month after self-registrationNo monthly overview is generated in the first month for s...

It is not possible to convert an existing business account into a private account.If you wish to use EasyPark as a private user, you will need to:Close your current business accountCreate a new pri...

If you have an outstanding payment in the EasyPark app, you can quickly resolve this by updating your payment method to prompt the system to complete the payment. The outstanding payment will be ch...

We are very sorry for your loss. If you would like to request the deletion of an EasyPark account belonging to someone who has passed away, please send us an email with the following information:A ...

You can wait for your new payment card to arrive and update it in your EasyPark account once you receive it. Any outstanding payments will be automatically charged to the updated payment method onc...

To reset your password, please follow these steps:Go to the login page on the website.Click on “Forgot password / Can't log in”.Enter your phone number or username.Click “Send SMS” or “Send Email”,...

I received a fine because my parking session was not active?Please note you are responsible for having an active parking before leaving your car. If no active parking session is found when the lice...

It is your responsibility to check the area signages and restrictions. An area may require a specific permit but it can also be reserved for disabled parking. Note: If you park in a reserved space ...