Haven’t received my monthly overview as a business user

Missing Monthly Overview (Business Users)

If you haven’t received your monthly overview, it may be due to:

1. First month after self-registration

   • No monthly overview is generated in the first month for security reasons.

   • Invoices start automatically from the following month.

2. Monthly invoicing not activated

   • Only the account administrator can enable monthly invoicing in the EasyPark Business web portal.

   • Once activated, invoices are generated automatically each month.

3. Parking via private account

   • Sessions logged under a private account won’t appear on business invoices.

   • Ensure you start parking under your Business account in the app.

• If you’ve checked all the above and still haven’t received your overview, contact customer care.