Pernille

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Activity overview

Latest activity by Pernille
  • Pernille created an article,

    How can I delete an account I no longer have access to?

    I don't have access to my account, but I need to delete it - what can you do?  In such cases, you need to submit a written termination notice directly via email or the webform. You will find our in...

  • Pernille created an article,

    Why didn't my express pay session end automatically upon exit?

    There may be a few reasons why the express pay (formally known as camera parking) session didn't end automatically when you drove out. The most common reasons are: Dirt, snow, or mud covering your ...

  • Pernille created an article,

    Close your business account access - For employees

    How can I remove my access to a business account? If you need to close your individual access to your company’s EasyPark Business account, you need to submit a written request via our webform or em...

  • Pernille created an article,

    Discount for electric vehicle

    Whether a discount is offered for parking with an electric vehicle depends on the local parking operator, and vary by city or location.Please check the signage at the parking area or use the EasyPa...

  • Pernille created an article,

    An incorrect express pay session has started on my account

    Why do I see a parking session for a place I’m not at?If you see an ongoing incorrect express pay (formally known as camera parking) session on your account, it is typically due to a license plate ...

  • Pernille created an article,

    Manage your vehicles

    How to Add, Remove, and Edit Your Vehicle in the EasyPark AppManaging your vehicles in the EasyPark app is quick and straightforward. Follow the steps below to add a new vehicle, remove an old one,...

  • Pernille created an article,

    Switch or cancel product package for Private account

    EasyPark offers two different subscriptions to our private customers, EasyPark Go and EasyPark Small, depending on how often you park. With EasyPark Go, you do not pay a service fee. You will still...

  • Pernille created an article,

    How do I appeal a parking fine?

    Appeal RightsYou have a right to appeal a fine.You’ll need to do so with the company or municipality that issued it.Contact details are usually provided on the fine itself, typically at the bottom ...

  • Pernille created an article,

    I got a fine - can I get a refund for the parking fee?

    I started a parking session through EasyPark, but I still got a fine. Can I get the parking fee refunded? Depending on the reason for the fine, this is the rules that apply: According to our terms ...

  • Pernille created an article,

    How can I get my parking receipts sent automatically?

    I want receipts sent to me automaticallyYou can turn on automatic receipt delivery on email. Here's how:Open the AppTap the menuSelect "settings for notifications"Turn on "Receipt"Important Note: A...